Forex Trading System Support Leader

3 days ago


Mumbai, Maharashtra, India beBeeTrading Full time ₹ 20,00,000 - ₹ 25,00,000
Forex Trading System Support Leader

We are seeking a highly skilled and experienced leader to oversee the smooth operation of our Forex trading systems. As a key member of our Production Support team, you will play a pivotal role in ensuring that our systems function efficiently and effectively.

Main Responsibilities:

  • To lead a team of engineers responsible for providing first-line support to our Forex-Retail and Forex-Options platforms.
  • To work closely with the engineering team to identify and resolve technical issues impacting system performance.
  • To collaborate with other IT teams to ensure seamless integration and effective communication.
  • To develop and maintain standard operating procedures to guarantee consistent quality.
  • To investigate user queries through SQL database analysis and application log file review.
  • To troubleshoot and analyze trade-related issues, including order breaks.

Requirements and Qualifications:

  • 8-10 years of experience in a similar leadership role or related field.
  • Bachelor's degree in Information Technology or a relevant field.
  • ITIL certification at least V3 level.
  • Strong troubleshooting skills for trading systems.
  • Understanding of trading system architecture, particularly Forex Trading.
  • Familiarity with Application Monitoring Systems like Elasticsearch and AppDynamics.
  • Experience in conducting Business Continuity Plan (BCP) drills and real-time activations.

About the Role:

  • This is an exciting opportunity for an experienced leader to take charge of our Forex trading system support team.
  • The successful candidate will be responsible for leading a team of engineers to provide top-notch support to our clients.
  • The ideal candidate should possess strong leadership skills, excellent communication abilities, and a deep understanding of trading system operations.


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