
Corporate Card Operations Expert
2 days ago
- Process corporate card applications, including account updates, suspensions, and closures.
- Respond to user queries related to card accounts and transactions via ServiceNow.
- Liaise with card providers (e.g., AMEX, Citi) to resolve account issues.
- Assist with merchant dispute resolution and credit balance refund processes.
- Monitor card accounts for delinquencies and coordinate user communication.
- Participate in quarterly accounting accruals and data reconciliation.
Required Skills and Qualifications:
- Education: Bachelor's degree with 3+ years of experience in financial operations (e.g., Travel & Expense Administration, FP&A, Procurement, etc.).
- Experience: Exposure to corporate card programs (AMEX, Citi, Bank of America) or the financial services industry is preferred.
What We Offer:
- A dynamic work environment with diverse perspectives and contributions.
- Strong problem-solving, service orientation, and process accuracy in a global finance environment.
Soft Skills:
- Clear and concise verbal and written communication skills.
- Strong time management and task prioritization abilities.
- Demonstrated customer-first mindset.
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