Customer Service Professional
2 weeks ago
About the Role
We are seeking a skilled Customer Service Executive to join our team at CapTalent HR. This role requires excellent communication skills in English and a strong ability to handle customer inquiries and resolve issues efficiently.
Key Responsibilities
- Provide high-quality customer service via phone, email, or chat, ensuring a positive experience for clients.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in training and development programs to enhance skills and knowledge.
Requirements
- Graduate with a minimum of 6 months of work experience in customer service.
- Excellent communication and interpersonal skills.
- Typing speed of 25-30 WPM with 85% accuracy.
- Availability to work 24x7, including rotational shifts.
What We Offer
- A competitive salary range of Rs. 2.15 lacs to Rs. 2.35 lacs.
- A bonus of Rs. 25,000 paid in two installments.
- Six days of work and one rotational week-off.
How to Apply
For more information, please contact HR Kavya for interview schedules.
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