Post Production Team Manager

3 days ago

Mysore, Karnataka, India beBeeLeadership Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Production Leadership Role

Our organization is seeking a seasoned professional to oversee the post-production process. As Head of Post Production, you will be responsible for leading a team and ensuring the successful delivery of projects.

  • Key Responsibilities:
  • End-to-End Production Ownership: You will own and manage the production environment, focusing on stability, performance, and scalability.
  • Application Engineering Oversight: You will collaborate with engineering teams to ensure high availability and reliability of applications, driving continuous improvement, automation, and performance tuning.
  • Production Support & Incident Management: You will lead 24x7 production support operations, define SLAs, drive root cause analysis (RCA), and ensure timely resolution of issues with minimal business disruption.
  • Solutioning & Technical Leadership: You will provide direction on technical solutions, architecture decisions, and process improvements, evaluating and implementing tools to enhance monitoring, alerting, and response mechanisms.
  • Stakeholder Management: You will build strong relationships with internal business units, clients, and external partners, acting as the single point of contact for production-related issues and communications.
  • Cross-Functional Collaboration: You will work closely with product managers, developers, QA, infrastructure, security, and compliance teams to align on priorities and ensure production readiness.
  • Risk & Compliance: You will ensure production environments adhere to all compliance, audit, and security standards, mitigating operational risks through proactive monitoring and controls.
  • Team Leadership: You will manage and mentor a high-performing team of production engineers and support analysts, fostering a culture of accountability, agility, and continuous learning.

Qualifications & Skills:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field
  • 15+ years of experience in IT, with 5+ years in a leadership role in production/application support
  • Proven experience in managing large-scale, business-critical applications in a complex IT environment
  • Strong problem-solving, crisis management, and decision-making skills
  • Deep understanding of ITIL framework, DevOps principles, and SRE best practices
  • Excellent interpersonal and stakeholder management skills
  • Experience with monitoring tools (e.g., Splunk, AppDynamics, Dynatrace), cloud environments (AWS/Azure), and automation (CI/CD pipelines)
  • Strong verbal and written communication skills

Preferred Certifications:

  • ITIL v4 Foundation / Intermediate
  • Cloud certifications (AWS/GCP/Azure Architect or DevOps)

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