
Director of Operational Excellence
1 day ago
The Head of Operations plays a pivotal role in ensuring the smooth functioning of our office operations.
This position requires exceptional multitasking, coordination, and decision-making skills to optimize day-to-day operations and ensure timely task execution.
As the central point of communication between departments and top management, you will be responsible for handling operational escalations and ensuring their timely resolution.
You will also be responsible for monitoring internal KPIs related to operations, productivity, and project delivery support.
In addition, you will oversee overall office operations management, interdepartmental coordination, office systems and process optimization, monitoring and reporting, team oversight and task allocation, compliance, discipline, and office policies.
Required Skills and QualificationsBachelor's or Master's Degree in Business Administration, Operations, or related field
8–12 years of experience in office operations, administration, or general management
Strong multitasking, coordination, decision-making, and organizational skills
Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination
Proficient in English and [local language, if applicable]
Benefits-
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