Compliance Team Leader
2 weeks ago
The Compliance Team Leader - Order Management will be responsible for monitoring the performance of the delivery team, ensuring compliance with processes, and dealing with behavior issues. This role requires excellent communication skills, technical savviness, and the ability to multitask.
Key Responsibilities:- Monitor performance of delivery team and ensure compliance with processes.
- Deal with behavior issues related to office, customers, or public.
- Monitor attendance and address any issues.
- Support evidence for fines, charges, and disciplinary actions.
- Support teams to improve overall performance.
- Ensure service levels meet expected standards of excellence.
- Protect the company's reputation and brand image.
- Adhere to company image through uniform wearing.
- Assist teams with issues, direct them to procedures, or provide support within the scope of driver compliance.
- Communicate with Delivery Team HR for new starters and leavers.
- Collaborate with fleet or compliance teams.
- Appraise teams for good performance and recognize challenging jobs.
- Excellent communication skills.
- Technical savviness in Excel, Word, databases, and data input.
- Proficient in computer use.
- Multitasking ability.
- Job Type: Full-time.
- Salary: ₹25,000.00 per month.
- Benefits: Health insurance.
- Schedule: Rotational shift.
- Ability to commute/relocate: IT Park, Chandigarh, Chandigarh (Required).
- Education: Bachelor's (Preferred).
- Experience: Total work: 1 year (Required).
- License/Certification: Driving Licence (Preferred).
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