Customer Service Professional

19 hours ago

Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 20,00,000
About This Role

We are seeking an experienced customer service professional to join our team in Mumbai. The ideal candidate will have a strong background in logistics and be able to develop effective relationships with customers.

Key Responsibilities:

  • Support account management and transaction processing
  • Provide product and technical support to customers
  • Liaise with internal and external stakeholders to ensure contractual obligations are met
  • Respond to customer queries and resolve issues in a timely manner
  • Manage day-to-day customer service for Sales and Nomination shipments

Requirements:

  • 10 years of experience in operations, customer service, or a related field
  • Graduate qualification in Freight Forwarding or a related field

What We Offer:

We offer a diverse and inclusive workplace where employees feel valued and empowered to succeed.

We prioritize equality and diversity in all aspects of our business.

Toll Values:

We value a culture that is friendly, caring, and supportive, where employees feel motivated to take on new challenges.

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