Logistics Operations Manager

1 week ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 1,10,00,000 - ₹ 1,70,00,000
Logistics Operations Manager Job Description

We're seeking an experienced Logistics Operations Manager to join our team.

  • Key Responsibilities:
  • Verify critical customer documentation, including PO, delivery date, price, MOQ, offer, payment terms, Incoterms, and discounts.
  • Create, modify, and cancel sales orders in SAP.
  • Initiate customer code creation/extension/modification requests in Pega.
  • Request SFS ratings, credit limit enhancements, and material/vendor master creation/extension as needed.
  • Check and update open PR SAP reports.
  • Create, change, or cancel purchase orders.
  • Monitor PO approvals and release to suppliers.
  • Verify material/license documentation before PO issuance.
  • Create/extend materials and vendor codes via Pega.
  • Coordinate with OMS, factory, and vendors for order follow-ups.
  • Extract and analyze order tracking reports, providing daily status updates.
  • Confirm orders to customers.
  • If stock is available, coordinate with logistics for delivery note creation.
  • Generate proforma invoices based on order conditions.
  • Expedite and prioritize orders when required.
  • Monitor dispatch dates, freight arrangements, and shipment notifications.
  • Oversee shipment booking, ETD/ETA, and warehouse coordination.
  • Share DNs with warehouse under special conditions ensure CRG release and GI monitoring.
  • Handle cross-border shipments, overseas warehousing, and local transportation.
  • Handle proof of delivery, delivery damage, and non-DDP deliveries.
  • Post GR and DN in SAP.
  • Manage claims related to returns, shortages, and shipping issues.
  • Receive and validate requests for invoice creation.
  • Check PODs in shared folders, collate necessary documents.
  • Verify documents and signatures before invoice generation.
  • Create and share invoices with customers, uploading PODs in SAP.
Required Skills and Qualifications
  • 7-8 years of experience in order management, logistics, or supply chain operations.
  • Strong knowledge of SAP (SD/MM) and workflow tools like PEGA.
  • Excellent document verification and process compliance skills.
  • Proficient in MS Excel and order tracking/reporting.
  • Effective communication and coordination skills across teams.
  • Bachelor's degree in supply chain, business administration, or related field.
  • Knowledge of Incoterms, import/export regulations, and DDP/non-DDP handling.
  • Experience with warehouse and freight logistics operations.

We value diversity and are committed to building an inclusive workplace.

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