Senior Technical Support Professional

9 hours ago


Bareilly, Uttar Pradesh, India beBeeNetworkSupport Full time ₹ 50,00,000 - ₹ 1,00,00,000
Customer Support Specialist Role Overview

This position is a critical member of our Global Customer Technical Support team, responsible for delivering exceptional support to Customers and Partners worldwide. Key responsibilities include:

  • Providing timely and informative responses to customer inquiries, ensuring seamless issue resolution.
  • Collaborating with internal teams to resolve complex technical issues and improve overall customer experience.
  • Staying up-to-date with industry trends and technologies to provide expert advice and guidance to customers.
  • Documenting knowledge base articles and contributing to the development of technical solutions.
  • Leading workshops and training sessions to enhance customer knowledge and skills.


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