
A Knowledge Transfer and Management Specialist
1 day ago
The role of a Knowledge Transfer and Management Specialist is to lead and manage the end-to-end process of knowledge sharing across our organization. This includes identifying skill gaps, developing training content, and delivering engaging training sessions for new hires and upskilling existing employees.
This position requires strong analytical skills to assess training effectiveness and drive continuous improvement. The ideal candidate will have a solid history of designing and delivering training programs for systems and processes, as well as experience working in shared services, global finance operations, or transformation environments.
- Key Responsibilities:
- Design and implement comprehensive roadmaps for knowledge transfer and management.
- Develop and maintain training content, manuals, and e-learning modules.
- Conduct engaging training sessions for new hires, upskilling, and process changes.
- Ensure training programs are tailored to various roles within the organization.
- Function as a liaison between platform vendors and internal teams for training-related updates.
- Track training effectiveness through assessments, feedback, and performance metrics.
- Establish a structured review cycle to keep training materials aligned with system updates, process changes, and compliance requirements.
Requirements:
- Bachelor's or Master's degree in HR, Training, or related field.
- CPTM/ATD Certification.
- Certification in Oracle Cloud ERP, SAP FICO/HR systems, or similar.
- 6+ years of experience in Shared Services Organization/GCC, with 3+ years in training or learning & development roles.
- Fluency in English.
About this Role:
This is an excellent opportunity for a knowledgeable professional to drive operational excellence and support financial transformation. The successful candidate will be able to prioritize conflicting requirements, operate with clear strategic priorities, and work collaboratively with cross-functional teams.
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