Chief Platform Officer

1 week ago

Aurangabad, Maharashtra, India beBeeExcellence Full time US$ 19,96,238 - US$ 24,24,667
Operational Excellence Engineer

About the role:

The Operational Excellence Engineer will play a critical role in ensuring the stability and operational excellence of accounting and finance platforms.

This role is focused on leading the operational health of these platforms, ensuring the delivery of highly reliable financial applications and data services that meet demanding requirements for accuracy, compliance, and availability to support business operations.

Key Responsibilities:
  • Operational Oversight: Own day-to-day operations for Accounting and Finance applications and data platforms, ensuring they run smoothly and meet business expectations.
  • Reliability & Availability: Ensure Accounting and Finance platforms meet defined SLAs, SLOs, and SLIs for performance, reliability, and uptime.
  • Automation & Efficiency: Build automation for deployments, monitoring, scaling, and self-healing capabilities to reduce manual effort and operational risk.
  • Observability & Monitoring: Implement and maintain comprehensive monitoring, alerting, and logging for accounting applications and data pipelines.
  • Incident Response: Lead and participate in on-call rotations, perform root cause analysis, and drive improvements to prevent recurrence of production issues.
  • Operational Excellence: Establish and enforce best practices for capacity planning, performance tuning, disaster recovery, and compliance controls in financial systems.
  • Collaboration with Engineering & Finance: Partner with software engineers, data engineers, and Finance/Accounting teams to ensure operational needs are met from development through production.
  • Team Coordination: Manage workload, priorities, and escalations for operations staff and partner teams, ensuring alignment with SLAs and compliance requirements.
  • Security & Compliance: Ensure financial applications and data pipelines meet audit, compliance, and security requirements.
  • Continuous Improvement: Drive post-incident reviews, implement lessons learned, and proactively identify opportunities to improve system resilience.
  • Audit & Compliance Support: Ensure operational practices meet internal controls, audit requirements, and financial compliance standards.
Requirements:
  • Proven experience in IT Operations or related field.
  • Strong knowledge of cloud-based infrastructure and platforms.
  • Ability to analyze complex technical issues and develop effective solutions.
  • Excellent communication and collaboration skills.
Benefits:

This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

What We Offer:

We provide a dynamic and supportive work environment, with a focus on employee well-being and satisfaction.

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