Technical Solutions Specialist

4 days ago

Mumbai, Maharashtra, India beBeeSolutions Full time ₹ 15,00,000 - ₹ 28,00,000

Job Title: Technical Solutions Specialist

This is a highly specialized role that requires expertise in technical support and system maintenance. The ideal candidate will have a strong understanding of database management, optimization, and troubleshooting.

Key Responsibilities:

  • Resolve complex technical issues across multiple business systems to ensure operational stability.
  • Create and implement change requests to improve system performance.
  • Update knowledge base articles to support effective troubleshooting and problem-solving.
  • Collaborate with vendors and service management teams to analyze and resolve technical issues.

Technical Requirements:

  • Proficiency in Oracle PL/SQL and SQL database query optimization.
  • Strong understanding of database management principles and practices.
  • Experience in troubleshooting and resolving complex technical issues.
  • Knowledge of ITIL framework and incident management processes.

Preferred Qualifications:

  • Minimum 5 years of experience in technical support and system maintenance.
  • At least 3 years of experience in Oracle PL/SQL development.
  • Bachelor's degree in Computer Science or related field.

Location: This position is based in Mumbai office.

About the Role:

  • The successful candidate will be responsible for providing technical support and maintenance services to our customers.
  • They will work closely with our team to analyze and resolve technical issues.
  • The ideal candidate will have excellent communication and problem-solving skills.

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