Technical Networking Specialist

3 days ago


Bengaluru, Karnataka, India Cambium Networks Full time
Cambium Networks Customer Success Engineer Opportunity

Salary Range: $120,000 - $200,000 per annum

Job Description:

A Customer Success Engineer at Cambium Networks plays a pivotal role in ensuring our enterprise-level customers achieve optimal results from their switch and router networking services.

Key Responsibilities:

  1. Address customer issues and concerns promptly and professionally.
  2. Conduct thorough network assessments to identify areas for improvement.
  3. Provide expert guidance and support to customers as needed, focusing on L2/L3 switching and routing systems, security protocols, and Quality of Service (QoS) networking.
  4. Collaborate with internal teams to deliver effective solutions that meet customer needs.
  5. Maintain detailed records of customer interactions and issue resolutions.

Required Skills and Qualifications:

  • Strong technical expertise in networking, including L2/L3 switching and routing systems.
  • Familiarity with security protocols, such as authentication, ACLs, port security, VLANs, and 802.1x.
  • Experience with network design and configuration, including installation, troubleshooting, and optimization of network equipment.
  • Excellent communication and problem-solving skills, with the ability to explain complex technical issues to non-technical stakeholders.
  • Possession of relevant industry certifications, such as CCNP (routing and switching), is highly desirable.

Benefits:

  • Ongoing training and professional development opportunities.
  • A competitive salary package, including bonus structure.
  • A comprehensive benefits program, including health insurance, retirement plan, and paid time off.

About Us:

Cambium Networks is a leading provider of innovative networking solutions, committed to delivering exceptional customer experiences through our team of skilled professionals.



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