Technical Networking Specialist
3 days ago
Salary Range: $120,000 - $200,000 per annum
Job Description:
A Customer Success Engineer at Cambium Networks plays a pivotal role in ensuring our enterprise-level customers achieve optimal results from their switch and router networking services.
Key Responsibilities:
- Address customer issues and concerns promptly and professionally.
- Conduct thorough network assessments to identify areas for improvement.
- Provide expert guidance and support to customers as needed, focusing on L2/L3 switching and routing systems, security protocols, and Quality of Service (QoS) networking.
- Collaborate with internal teams to deliver effective solutions that meet customer needs.
- Maintain detailed records of customer interactions and issue resolutions.
Required Skills and Qualifications:
- Strong technical expertise in networking, including L2/L3 switching and routing systems.
- Familiarity with security protocols, such as authentication, ACLs, port security, VLANs, and 802.1x.
- Experience with network design and configuration, including installation, troubleshooting, and optimization of network equipment.
- Excellent communication and problem-solving skills, with the ability to explain complex technical issues to non-technical stakeholders.
- Possession of relevant industry certifications, such as CCNP (routing and switching), is highly desirable.
Benefits:
- Ongoing training and professional development opportunities.
- A competitive salary package, including bonus structure.
- A comprehensive benefits program, including health insurance, retirement plan, and paid time off.
About Us:
Cambium Networks is a leading provider of innovative networking solutions, committed to delivering exceptional customer experiences through our team of skilled professionals.
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