Highly Skilled Technical Support Specialist

1 day ago


Alwar, Rajasthan, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,60,00,000
Job Title

 

  • Role Summary:
  • The successful candidate will be responsible for ensuring system availability and incident resolution for the Murex platform. This role requires collaboration with technology teams to maintain a resilient environment for trading and risk management systems.
  • Key responsibilities include troubleshooting and resolving production incidents within specified SLA timelines, performing log analysis, root-cause identification, and implementing permanent fixes. Additionally, this role involves coordinating with infrastructure, DBA, and network teams for environment-related issues.
  • Support is also required for system upgrades, patching, and performance tuning activities.
Mandatory Skills
  • Experience in IT support with hands-on exposure to Python/Java, Cloud (AWS & Azure), and PostgreSQL is essential. At least 2 years of direct experience with Murex is also required.
  • Strong analytical and troubleshooting skills are necessary. Good communication and coordination abilities are also essential.
Nice-to-Have Skills
  • Knowledge of ITIL processes (incident, problem, and change management) is beneficial.
  • Experience with automation or scripting for production support is an advantage.
About Us

This company is looking for talented individuals to join our team and contribute to the success of our organization.



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