Customer Experience Ambassador

15 hours ago


Madurai, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 5,50,000 - ₹ 7,00,000
Job Title: Customer Experience Ambassador

We are seeking an exceptional individual to join our team as a Customer Experience Ambassador. This role is perfect for someone who is passionate about delivering outstanding service and creating memorable experiences for our guests.

About the Role:

The Customer Experience Ambassador will be responsible for ensuring that every guest has an exceptional stay at our properties in South and West India. You will be the face of our brand, greeting guests warmly and providing them with a personalized experience throughout their stay.

  • Key Responsibilities:
  • Provide exceptional customer service and ensure guest satisfaction.
  • Manage front desk operations efficiently, including check-ins, check-outs, and resolving any issues that may arise.
  • Communicate effectively with guests, colleagues, and other stakeholders.
  • Maintain accurate records and files, updating them as needed.
  • Support administrative tasks, such as bookkeeping and reporting.
  • Be willing to travel to other properties in South and West India when required.

Requirements:

To be successful in this role, you will need:

  • A minimum of 6 months of industrial training or relevant experience in hospitality.
  • A pleasant personality and excellent verbal and written communication skills.
  • Final-year student or graduate from a Hotel Management program is preferred.
  • Flexibility and enthusiasm for traveling across South and West India.

What We Offer:

In return for your hard work and dedication, we offer:

  • A competitive salary.
  • Performance-linked incentives.
  • Complimentary accommodation and meals.
  • The opportunity to work at multiple PAN India locations.

If you are passionate about delivering exceptional customer experiences and have a positive attitude, we encourage you to apply for this exciting opportunity.



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