HR Operations Specialist
2 days ago
An exciting opportunity has arisen for an HR Operations Specialist to join our team at Raytheon Technologies. This role is responsible for providing high-quality HR transactional support to employees, managers, and other HR professionals across all business units.
Key Responsibilities:- To provide timely and accurate HR services and data administration to key stakeholders and customers while contributing to the achievement of the People Services' overall vision and strategy.
- To utilize the case management system to achieve required service level agreement metrics and overall client satisfaction.
- To analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes.
- To review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
- To prioritize, allocate, and action daily tasks to be accomplished to meet SLA.
- To ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of process.
- To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts.
- Bachelor's degree in related discipline and 2-4+ years of relevant HR experience.
- Prior experience in managing high-volume HR requests and data administration in shared service center experience an advantage.
- Experience managing data in HRIS systems and/or using Workday preferred.
- Ability to work effectively in a high-pace and deadline-driven atmosphere.
- Ability to learn processes, policies, and the ability to apply CORE principles to these processes for continuous improvement.
- Ability to work in a team environment.
- Strong attention to detail and ability to apply analytical skills.
- Strong communication skills (written and oral) with all levels of the organization.
- A competitive salary ranging from $80,000 to $110,000 per year.
- The opportunity to work in a fast-paced and dynamic environment.
- The chance to develop your skills and expertise in HR operations.
- A collaborative and supportive team environment.
- Professional growth and development opportunities.
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