
Market Insights Specialist
11 hours ago
The core focus of a Market Insights Specialist is to pinpoint market inefficiencies, suggest data-driven solutions, and document key performance indicators. This role involves providing strategic guidance on new and existing products that meet customer expectations and drive revenue growth.
Key Responsibilities:
- Proficiency in analytical tools and processes, including ATPCO Automated Rules processing, is required.
- Collaborate with airlines directly to provide innovative solutions for shopping, pricing, reissues, and refunds using ATPCO fares and rules.
- Work closely with cross-functional teams to manage projects from concept through implementation.
- Create project requirements documents that outline all key requirements.
- Support the development team to ensure customer needs are being met.
- Oversee implementation and launch to market, including managing pilots and beta tests.
Requirements:
- Bachelor's degree with 3+ years' experience in the travel industry, preferably with an airline reservation system or GDS.
- Strong overall knowledge of ATPCO fares, pricing, and data application.
- Business acumen and analytical skills are essential.
- Excellent communication and problem-solving abilities are required.
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