Technical Support Specialist
1 week ago
Key Responsibilities
As a Technical Support Specialist at Computacenter, you will work closely with our dynamic Network team to deliver high-quality technical services to our customers worldwide. Your primary focus will be on providing expert support for our customers, ensuring timely resolution of technical issues, and maintaining excellent communication throughout the process.
Key Skills and Qualifications
- Strong problem-solving skills and ability to work independently
- Excellent communication and interpersonal skills
- Proven technical expertise in network infrastructure, hardware, and software
- Ability to work in a fast-paced environment with multiple priorities
- Basic knowledge of networking protocols and technologies, including Cisco, HP, and Aruba
- Previous experience in a technical support role, preferably in a dynamic and rapidly expanding team
- Ability to maintain confidentiality and handle sensitive information
- Basic proficiency in MS Office and other productivity tools
- Willingness to learn and adapt to new technologies and procedures
Working Arrangements
This is a remote work opportunity, and you will need to be self-motivated and disciplined to succeed in this role. You will work closely with the team and be expected to maintain open communication channels to ensure seamless collaboration.
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Flexible working arrangements and remote work options
- Access to industry-leading technologies and tools
- A comprehensive training program to enhance your skills and knowledge
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