
Business Growth Expert
18 hours ago
Business Growth Expert
This role focuses on driving the expansion of Paytms QR Code & Sound Box business in India. The team is responsible for implementing strategies to increase market share and distribution through data-driven insights.
Responsibilities:
- Manage a team of Service FSEs, ensuring effective communication and task allocation.
- Resolve merchant issues related to device functionality and optimize ticket closure rates.
- Coordinate logistics operations from hubs to field service engineers (FSEs), streamlining forward and reverse supply chains.
- Cultivate strong relationships with stakeholders, leveraging local market knowledge to drive business growth.
- Monitor and analyze performance metrics to inform strategic decisions.
Requirements:
- Proven track record in sales or business development with a strong understanding of customer needs.
- Knowledge of the Indian market and familiarity with DTH/Broadband/Consumer Electronics sectors.
- Excellent interpersonal and communication skills, enabling effective collaboration with cross-functional teams.
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