Customer Engagement Specialist

2 weeks ago


Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 4,50,000
Job Title: Customer Service Representative

We are seeking a skilled and experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to provide top-notch customer service.

Key Responsibilities:
  • Handle inbound and outbound calls for US-based healthcare clients.
  • Provide accurate, courteous, and professional assistance.
  • Maintain detailed call records and follow standard operating procedures.
  • Meet performance metrics including quality, accuracy, and customer satisfaction.
  • Display strong listening and communication skills.
Requirements:
  • Freshers are welcome.
  • Candidates with 6 months or more experience preferred.
  • Prior experience in a call center/BPO will be an added advantage.
  • Strong communication skills, willingness to learn, and a proactive attitude are highly valued.
Benefits:
  • Work with a reputable global brand.
  • Opportunity to grow in the US healthcare domain.
  • Night shift with safe and reliable drop facility.
  • Training and support from NIIT, a leader in workforce development.

Please submit your resume at - Or whatsapp -



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