
Customer Engagement Specialist
2 weeks ago
We are seeking a skilled and experienced Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to provide top-notch customer service.
Key Responsibilities:- Handle inbound and outbound calls for US-based healthcare clients.
- Provide accurate, courteous, and professional assistance.
- Maintain detailed call records and follow standard operating procedures.
- Meet performance metrics including quality, accuracy, and customer satisfaction.
- Display strong listening and communication skills.
- Freshers are welcome.
- Candidates with 6 months or more experience preferred.
- Prior experience in a call center/BPO will be an added advantage.
- Strong communication skills, willingness to learn, and a proactive attitude are highly valued.
- Work with a reputable global brand.
- Opportunity to grow in the US healthcare domain.
- Night shift with safe and reliable drop facility.
- Training and support from NIIT, a leader in workforce development.
Please submit your resume at - Or whatsapp -
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