
Hotel Operations Director
3 days ago
We are seeking an experienced professional to oversee the operations of our upscale hotel.
- Strategic Leadership: Lead the hotel's overall operations, ensuring seamless coordination between departments including Front Office, Housekeeping, Food & Beverage, Engineering, and Security.
- Financial Management: Prepare and manage the annual operating plan, ensuring efficiency and effective use of resources.
- Guest Experience & Brand Excellence: Uphold and promote high standards of guest satisfaction, service excellence, and personalized experiences.
- Human Resource Development: Lead recruitment, induction, and training of hotel staff in line with operational requirements and brand expectations.
The selected candidate will play a pivotal role in ensuring business continuity, guest satisfaction, operational efficiency, and long-term success.
To achieve this, the ideal candidate should possess:
- Operational Expertise: Proven experience in managing premium hotel properties, with a strong understanding of hospitality operations.
- Leadership Skills: Ability to lead and motivate teams, ensuring seamless communication and collaboration across departments.
- Business Acumen: Strong financial management skills, with the ability to analyze data and make informed decisions.
- Customer Focus: Passion for delivering exceptional guest experiences, with a focus on building strong relationships and driving loyalty.
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