Senior Fraud Analyst

4 days ago


Bharatpur, Rajasthan, India beBeeInvestigation Full time ₹ 12,96,390 - ₹ 17,11,680
Senior Fraud Analyst - Transaction Investigation

The Senior Process Associate/Process Specialist in our team plays a critical role in managing, analyzing, and resolving fraud and dispute cases to protect our stakeholders from financial losses.

Main Responsibilities:

  • Investigate and analyze fraud and dispute cases related to transactions.
  • Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.
  • Provide detailed and accurate documentation of case outcomes.

Required Qualifications & Skills:

  • Any Graduate
  • Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
  • Strong knowledge of payment processing systems and fraud detection methodologies.
  • Analytical mindset with the ability to interpret complex transaction data and detect irregularities.

Preferred:

  • Certification in fraud prevention or risk management.
  • Experience with chargeback processing and dispute lifecycle management.

 


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