Customer Experience Expert

7 days ago


Mumbai, Maharashtra, India Tata Consultancy Services Limited Full time
Job Description

Tata Consultancy Services Limited is seeking a skilled Contact Center Consultant 15h Left to join our team. The ideal candidate will have expertise in Unified Communication and Contact Center management.

Key Responsibilities:
1. Design and implement effective communication solutions
2. Develop and maintain system expertise
3. Ensure understanding of telecom business processes
4. Demonstrate result orientation and attention to detail

Required Skills:
- Excellent communication and articulation skills
- Strong system design expertise
- Understanding of telecom business processes

About Us:
Tata Consultancy Services Limited is a leading IT services company with a strong presence in the industry.

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