Career in Insurance Operations

4 days ago


Coimbatore, Tamil Nadu, India beBeeInsurance Full time ₹ 10,00,000 - ₹ 20,00,000
Job Title: Term Insurance Operations Specialist

This role requires a professional to manage post-payment cases, ensuring a smooth customer journey. Key responsibilities include connecting with customers via calls and emails to update them on next steps and pending requirements such as document collection, verification, scheduling medicals, and retention.

The successful candidate will also coordinate with various stakeholders including insurers, underwriters, TPA's, and business SPOCs to ensure timely case issuance while achieving monthly issuance targets with minimal Turnaround Time (TAT) and high First-Time Right (FTR) rate.

To excel in this position, one must possess strong written and verbal communication skills, basic understanding of insurance underwriting and decision-making processes, ability to handle customers patiently, and proven stakeholder management skills to push cases forward.

This is an opportunity for experienced professionals in Insurance operations to join our team and contribute to the success of the organization.

  • Take ownership of post-payment cases and ensure seamless customer experience.
  • Develop effective communication strategies to keep customers informed throughout the process.
  • Collaborate with stakeholders to drive timely case resolution and meet productivity targets.


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