
Sales Operations Coordinator
1 week ago
Job Title: Sales Operations Coordinator - Data Integrity Specialist
About the Role
We are seeking a meticulous professional to oversee timely updates and accuracy of sales data within our CRM/LMS system. The role involves collaborating with sales teams, verifying lead information, escalating gaps, and supporting business development activities through effective communication across multiple languages.
Key Responsibilities
- Manage customer relationships and data
- Coordinate with sales teams to ensure CRM is updated on time
- Verify and maintain accuracy of CRM and LMS data
- Track tasks, lead reviews, and pending assignments on a daily basis
- Ensure proper classification of excluded numbers, employees, and branches
- Communicate effectively with sales and business development teams
- Escalate unresolved issues to higher management
- Prepare and share daily, weekly, and monthly reports on lead status and follow-ups
- Highlight delays, pending actions, and escalate issues when required
Required Skills
- Strong communication and follow-up skills
- Fluency in multiple languages, including Tamil, Kannada, Telugu, or Hindi, along with English
- Basic knowledge of CRM/LMS systems and data entry
- High attention to detail, patience, and accuracy
- Ability to coordinate with multiple stakeholders and escalate effectively if needed
Preferred Attributes
- Prior experience in sales support, data entry, or CRM executive roles
- Strong organizational and time-management skills
- Ability to work under pressure with persistence and discipline
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