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Enterprise Voice and Security Specialist
3 weeks ago
We are seeking a highly skilled engineer to bridge the gap between enterprise voice collaboration systems and network security.
- The successful candidate will administer and support Cisco Unified Communications Manager (CUCM), Webex Calling, and Webex Contact Center.
Key Responsibilities:
- Manage voice recording platforms (Cistera or similar) and oversee certificate lifecycle management (deploy, renew, secure).
- Monitor performance using LogicMonitor, WhatsUp Gold, SolarWinds, or similar tools.
- Configure and administer firewalls (Cisco ASA/FTD, Fortinet FortiGate, Palo Alto) and implement firewall policies, VPNs, NAT, and ACLs to secure enterprise networks.
- Troubleshoot issues across both voice and security domains to maintain uptime and compliance.
Requirements:
- At least 10 years of combined experience in Voice/UC engineering and Firewall administration.
- Strong hands-on knowledge of CUCM, Webex, SIP trunks, and voice integration.
- Expertise in Cisco ASA/FTD and Fortinet FortiGate (Palo Alto is a plus).
- Experience managing certificates, PKI, and secure communications.
- Familiarity with monitoring tools like WhatsUp Gold, LogicMonitor, or SolarWinds.
- Relevant certifications (CCNP Collaboration, CCNP Security, Fortinet NSE, PCNSE) are highly preferred.
About Us:
We pride ourselves on fostering an environment of innovation and commitment. Our team is dedicated to delivering high-quality services that drive customer satisfaction and operational success.