Financial Collections Specialist

2 days ago

Pune, Maharashtra, India beBeeBilling Full time ₹ 25,00,000 - ₹ 40,00,000
Accounts and Billing Specialist

We are seeking a skilled professional to support our billing and accounts receivable functions. As a key member of our finance team, you will be responsible for preparing accurate invoices, following up on payments, and ensuring timely issuance of corrected invoices or credit notes.

The role involves:

  • Billing and Invoicing: Prepare accurate invoices, follow up on payments, and ensure timely issuance of corrected invoices or credit notes.
  • Collections: Send reminders, make follow-up calls/emails, record promises to pay, and escalate risks to the team.
  • Cash Application and Reconciliations: Download daily settlements from payment gateways and banks, apply each receipt to the right invoice, and clear short payments or unknown receipts within the agreed timeline.
Key Responsibilities
  1. Billing and invoicing: prepare accurate invoices and follow up on payments to ensure timely issuance of corrected invoices or credit notes.
  2. Collections: send reminders, make follow-up calls/emails, and record promises to pay.
  3. Cash application and reconciliations: download daily settlements from payment gateways and banks, apply each receipt to the right invoice, and clear short payments or unknown receipts within the agreed timeline.
  4. Taxes and compliance (supporting role): help create GST-compliant invoices, manage e-invoicing and e-invoice reference numbers, verify TDS details, and collect certificates.
  5. Usage and partner pass-throughs: collate monthly usage from systems and partner portals, match partner costs to customer billing, and flag any gaps that affect margins.
  6. Reporting and month-end close: update weekly reports on collections health, aging of unpaid invoices, and open disputes; prepare month-end schedules, including lists of unapplied cash and disputes.
  7. Purchase orders and customer portals: track purchase order status and balances, upload invoices and backups to customer portals, and resolve any rejections.
  8. Customer setup and renewals: maintain customer master data, prepare renewal pro-formas, and ensure timely issuance of invoices.
  9. Processes and systems: keep standard operating procedures current, raise data issues in the CRM system or billing system, and maintain folders structured and audit-ready.
Requirements
  • Graduation required; finance specialization preferred.
  • 0–2 years in billing, accounts receivable, or collections (internships count).
  • Basic understanding of invoicing, GST, e-invoicing, and TDS is a plus.
  • Strong Excel/Google Sheets skills; comfortable using accounting tools and a CRM system (e.g., Salesforce).
  • Clear written and verbal communication; firm yet customer-friendly approach to collections.
  • Detail-oriented, organized, dependable, and eager to learn.

Tools used: Excel or Google Sheets; Stripe; government e-invoice portal; Salesforce or another CRM system.

Success metrics: On-time billing and invoice accuracy, percentage of payments collected by due dates, average days taken to collect payments, aging of unpaid invoices, number of disputes, and time taken to resolve them.

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