Expert Customer Engagement Specialist

20 hours ago


Mumbai, Maharashtra, India beBeeRetention Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Senior Marketing Strategist

We're seeking a seasoned marketing expert to spearhead our customer engagement initiatives. The ideal candidate will possess extensive experience in CRM and website management, with a proven track record of driving repeat business and retention.

About the Role
  • Owning customer lifecycle journey design and campaign execution across multiple channels.
  • Developing and implementing effective retention strategies through data-driven insights.
  • Collaborating with cross-functional teams to create seamless checkout and personalized experiences.
Requirements
  • At least 5 years of experience in CRM and website management.
  • Strong hands-on knowledge of GA4, Shopify Analytics, and CRM tools.
  • Deep understanding of customer segmentation, lifecycle marketing, and retention strategies.
  • Excellent analytical, problem-solving, and project management skills.
What We Offer

A dynamic work environment that fosters creativity and innovation, along with opportunities for growth and development.

We value excellent communication and teamwork skills, as well as a creative sensibility to craft compelling campaign copy.

This is an exciting opportunity to join a forward-thinking organization and contribute to shaping our customer engagement strategy.



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