Passenger Experience Specialist

3 days ago


Mumbai, Maharashtra, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000

As a Passenger Support professional, you will deliver exceptional customer experiences by resolving queries and issues efficiently.

About the Role:
  • You will provide timely and effective assistance to passengers via various communication channels.
  • Utilize Amadeus suite ARD Web, Altea CM, and Altea Inventory & Availability to manage reservations, ticketing, and disruptions.
  • Develop strong problem-solving skills to handle complex issues.

In this role, you will have the opportunity to work in a dynamic environment with a team of experienced professionals. We are looking for candidates who possess excellent communication skills, attention to detail, and a passion for delivering outstanding customer service.

Requirements:
  • 1-5 years of experience in a similar role or industry.
  • Strong knowledge of Amadeus suite ARD Web, Altea CM, and Altea Inventory & Availability.
  • Reservations and ticketing experience with a focus on seating, codeshare handling, and disruption management.
  • Fare filing knowledge is an asset.

This exciting opportunity allows you to grow professionally while providing top-notch support to our valued clients.



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