Airline Passenger Service Specialist

2 weeks ago


Mumbai, Maharashtra, India beBeeResponsibilities Full time ₹ 30,00,000 - ₹ 40,00,000
Airline Passenger Service Specialist

Overview:

Airlines Cabin Crew are responsible for ensuring the safety and comfort of passengers on board.

Main Responsibilities:

  • Passenger Services: Assist passengers with check-in, boarding, and special requests.
  • Baggage Handling: Manage baggage check-in, sorting, loading, and unloading.
  • Customer Service: Provide information, resolve issues, and ensure passenger satisfaction.
  • Flight Operations: Coordinate with pilots, air traffic control, and other teams.
  • Safety and Security: Ensure compliance with airport regulations, safety standards, and security protocols.

Key Tasks:

  • Check-in and issue boarding passes.
  • Handle passenger documentation and baggage claims.
  • Assist passengers with disabilities or special needs.
  • Manage baggage sorting, loading, and unloading.
  • Coordinate with other teams to ensure smooth flight operations.
  • Maintain accurate records and reports.

Requirements:

  • Excellent communication and customer service skills.
  • Ability to work under pressure and manage multiple tasks.
  • Knowledge of airport operations, safety protocols, and security regulations.
  • Physical stamina for roles involving manual labor.
  • Flexibility to work varied shifts, including nights, weekends, and holidays.


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