
Airline Passenger Service Specialist
2 weeks ago
Overview:
Airlines Cabin Crew are responsible for ensuring the safety and comfort of passengers on board.
Main Responsibilities:
- Passenger Services: Assist passengers with check-in, boarding, and special requests.
- Baggage Handling: Manage baggage check-in, sorting, loading, and unloading.
- Customer Service: Provide information, resolve issues, and ensure passenger satisfaction.
- Flight Operations: Coordinate with pilots, air traffic control, and other teams.
- Safety and Security: Ensure compliance with airport regulations, safety standards, and security protocols.
Key Tasks:
- Check-in and issue boarding passes.
- Handle passenger documentation and baggage claims.
- Assist passengers with disabilities or special needs.
- Manage baggage sorting, loading, and unloading.
- Coordinate with other teams to ensure smooth flight operations.
- Maintain accurate records and reports.
Requirements:
- Excellent communication and customer service skills.
- Ability to work under pressure and manage multiple tasks.
- Knowledge of airport operations, safety protocols, and security regulations.
- Physical stamina for roles involving manual labor.
- Flexibility to work varied shifts, including nights, weekends, and holidays.
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