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Student Housing Sales Professional
3 weeks ago
Operations Associate - US Region
Overview:
Amber is a leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $1B in annual gross bookings value by 2024.
Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process.
Key Responsibilities:
- Lead Conversion:
- Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
- Understand students' unique requirements and provide personalized accommodation recommendations.
- Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
- Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
- Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
- Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
- Consistently meet and exceed sales targets and performance benchmarks.
Requirements:
- Exceptional verbal and written communication skills in neutral English.
- Strong active listening skills.
- Effective time management and organizational abilities.
- Proficiency in objection handling, negotiation, and closing techniques.
- Familiarity with CRM tools or similar software.
- Prior experience in telesales or a related field is a plus.
- Industry experience in real estate, hospitality, business development, or customer service is preferred.
What You'll Get:
- Competitive salary with a performance-driven variable component.
- Flexible working hours with remote work opportunities.
- A dynamic, collaborative, and growth-oriented work environment.
- Career advancement opportunities in a rapidly expanding global organization.