Business Operations Specialist

4 days ago

Gurgaon, Haryana, India beBeeOperations Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Business Operations Specialist

About the Role:
We are seeking a skilled Business Operations Specialist to join our team. In this role, you will be responsible for delivering high-quality end-to-end support for expense processing, business travel coordination, and corporate credit card administration.

Responsibilities:
- Execute and audit end-to-end T&E processing assist and support any remote T&E operations.
- Monitor the travel mailbox for pending approvals and non-compliant travel activity.
- Manage and reconcile T&E pay cycles using reports from Concur and the PeopleSoft ERP system.
- Oversee the American Express Corporate Card program, including weekly reporting (e.g., aging, cardholder usage, administrative data from Concur).
- Perform analytical and ad hoc reporting as needed by management.
- Address inquiries from internal and external customers related to T&E accounts.
- Ensure compliance with internal controls, corporate policies, procedures, and SOX requirements.
- Identify and implement process improvements for more efficient and effective T&E operations.
- Collaborate with the travel agency on procedures and controls for the business travel platform.
- Provide monthly data for key performance indicators (KPIs).
- Analyze reports and data, probe for additional information when necessary, and offer actionable solutions to address issues.
- Follow established policies and procedures to ensure compliance with service-level agreements.
- Maintain strong customer service by meeting stakeholder expectations in both quality and timeliness of deliverables.

Requirements:
- Relevant years of experience in T&E, Accounts Payable, or Finance preferred.
- Proficiency in Concur Expense Management System is a plus.
- Familiarity with the business travel industry is beneficial.
- Strong Microsoft Office skills (Excel, PowerPoint, Word).
- Strong organizational skills and ability to meet deadlines in a fast-paced environment.

What We Offer:
- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
- Make an impact - Drive change for global enterprises and solve business challenges that matter
- Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come grow with us.

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