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Business Operations Specialist
3 weeks ago
We are seeking a highly organized and proactive Advisory Business Operations Specialist to support the effective functioning of our organization.
This role will act as a central coordinator across departments to ensure excellence in execution, reporting, governance, and continuous improvement.
Key Responsibilities:- Partner with growth teams for dashboard and reporting setup
- Monitor pipeline, inflows, booking, embedment vs standalone deal
- Follow up on weekly actions from Business review
- Drive closure of follow-up actions
- Activities related to Revenue, margin improvement and profitability enhancement
- Partner with Ops teams for process improvement
- Gatekeeping and enforcement of operational controls
- Advisory Playbook Adoption and Utilization management
- Drive Timesheet Compliance and prepare weekly utilization reports
- Track follow-up of low utilization cases and Support governance activities
- Oversee delivery health management and Collaborate with Delivery Excellence teams
- Deal Quality Assurance Program management and Continuous improvement of processes
- Support strategic initiatives and Creation, rollout and adoption of Advisory Playbooks
- Provide advisory skills support for projects (weekly calls, content review)
- Prepare reviews, dashboards, and other reporting as required
- Minimum Qualifications:
- Bachelor's degree in business, Finance, Operations, or a related field
- MBA is a plus
- Relevant years of experience in business operations, program/project management, or sales/advisory operations in a professional services environment
- Preferred Qualifications/ Skills:
- Strong understanding of professional services KPIs (e.g., utilization, bookings, pipeline, revenue metrics)
- Prior experience in Advisory/Consulting Operations or similar roles
- Advanced Excel and Power Point Skills
We offer a collaborative work environment that fosters growth and development.
The successful candidate will have opportunities to contribute to impactful projects and develop their expertise in business operations.