Visionary NOC Specialist for Enterprise-Level Communication Solutions

2 days ago

Gulbarga, Karnataka, India beBeeNocEngineer Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Description:

Raza Engage is seeking an experienced NOC Engineer - A2P Messaging to join our team.

The NOC Engineer will be responsible for monitoring and maintaining network operations, managing and troubleshooting technical issues, ensuring network security, and providing technical support to clients.

The professional will engage in proactive network maintenance, immediate issue resolution, and supporting enterprise-level communication and messaging solutions.

Key Responsibilities:
  • Monitor and maintain network operations
  • Manage and troubleshoot technical issues
  • Ensure network security
  • Provide technical support to clients
  • Engage in proactive network maintenance
  • Immediate issue resolution
  • Supporting enterprise-level communication and messaging solutions

Required Skills and Qualifications:
  • Qualifications: Bachelor's degree in computer science, computer engineering, or a similar field
  • Experience: Minimum of 1 year experience in VOIP technologies, including familiarity with SIP and RTP protocols
  • Technical/Functional Skills Required: Experience in working at a leading A2P operator would be an advantage; Experience in deploying, managing, and troubleshooting network infrastructures

Benefits:
  • Flexibility: Ability to work flexible hours
  • Excellent Troubleshooting Skills: Excellent troubleshooting skills
  • Communication Skills: Good written and verbal communication skills
  • Project Management Skills: Advanced project management skills
  • Team Player: Team player with strong interpersonal skills
  • Fluency in English: Fluency in English

Others:
  • Ability to prioritize network alarms and incidents to fulfill KPI commitments
  • Monitoring Disk Space, log files, Dumps/logs purging, application up-time
  • Capacity management and reporting in case of possible breach of capacity
  • Answer customer emails/calls and provide timely & high level of service
  • Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events
  • Head to Head testing/configuration with clients
  • Identify opportunities to improve processes and sponsor introducing system changes to improve efficiency
  • Management reporting as per requirement
  • Maintain a good understanding of all NOC processes and implement them appropriately

Preferred Area of Expertise:
  • SMSC, SMPP, A2P Messaging

Important: This job description contains essential information. It is not a formal offer letter, but it describes the general responsibilities and requirements of the position. By applying for this role, you confirm that you have read and understood the job description.

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