Network Infrastructure Specialist

1 day ago

Surat, Gujarat, India beBeeNetwork Full time ₹ 9,00,000 - ₹ 15,00,000
Network Operations Center (NOC) Professional

We are seeking a skilled professional to join our operations team as a Network Operations Center (NOC) engineer. The ideal candidate will have strong knowledge of IP networking fundamentals and network operations, with proficiency in troubleshooting hardware, software, and network issues.

This role ensures the availability, stability, and security of customer IT infrastructure through proactive network monitoring, troubleshooting, and incident response. The NOC engineer provides 24x7x365 escalation support, manages network performance, and resolves infrastructure issues to maintain seamless operations.

The key responsibilities include:

  • Providing 24x7x365 first-level escalation support for network and system incidents.
  • Monitoring, troubleshooting, and maintaining network, server, and security infrastructure using tools such as ManageEngine OPMAN, Zabbix, Elastic, Sophos, O365, and HaloPSA.
  • Diagnosing and resolving issues across Windows, Unix, and Linux environments.
  • Configuring, operating, and upgrading routers, switches, and firewalls, including IOS updates.
  • Managing and optimizing network protocols (LAN/WAN, TCP/IP, DHCP, DNS, Routing: Static, RIP, OSPF, EIGRP, BGP; Switching: VLAN, VTP, STP, EtherChannel, HSRP/VRRP, Port Security).
  • Responding to and escalating security incidents per NOC processes and security policies.
  • Using remote administration tools (Terminal Server, Remote Desktop, Telnet, SSH) for issue resolution.
Required Skills & Experience
  • Strong knowledge of IP networking fundamentals and network operations.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Familiarity with security monitoring and incident response.
  • Strong communication and documentation skills.
  • Ability to monitor network performance metrics and recommend improvements.
Preferred Qualifications
  • Cisco Certified Network Associate (CCNA) or higher certification.
  • 1–3 years of experience in a Network Operations Center (NOC) environment.
  • Experience with firewalls, security appliances, and high-availability networks.
  • Willingness to work in on-call rotation and respond to emergencies.

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