L2 System Support Specialist
1 month ago
Excis Ltd is seeking a skilled L2 System Support Engineer to provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
Key Responsibilities- Provide Break Fixes, fault diagnosis, and resolution for hardware, software, and application issues.
- Facilitate customer resolution for calls and engage supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
- Read error codes flashed up on the device, swap out hardware, and trace faults using diagnostic devices and software.
- Upgrade components and assist the support staff of other service providers.
- May require some staggered shifts and other duties may be assigned.
- Common inventory management techniques knowledge and daily, weekly, and monthly reporting on IT stock.
- Knowledge of common inventory management techniques.
- Ability to provide fault analysis to customers' various core operating systems and platforms.
- Experience with desktop fault resolution for approved application suites.
-
Technical Support Specialist L2
4 weeks ago
Pune, Maharashtra, India Sri Sai Overseas Recruitment Full timeJob Title: Technical Support Specialist L2Job Summary: We are seeking a highly skilled Technical Support Specialist L2 to join our team at Sri Sai Overseas Recruitment. The ideal candidate will have a strong background in Microsoft Exchange, Microsoft 365, VMware vSphere, and Windows Server.Key Responsibilities:Provide technical support and troubleshooting...
-
L2 Support Specialist
1 month ago
Pune, Maharashtra, India TCP Corps Full timeJob Title: L2 Support SpecialistAt TCP Corps, we are seeking a highly skilled L2 Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert-level support to our clients and internal stakeholders.Key Responsibilities:Provide technical support and guidance to clients and internal stakeholders on...
-
L2 System Support Specialist
4 weeks ago
Pune, Maharashtra, India Excis Compliance ltd Full timeJob SummaryThe L2 System Support Engineer will provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The engineer will also need to facilitate customer resolution for calls and engage...
-
L2 Support Specialist
4 weeks ago
Pune, Maharashtra, India TCP Corps Full timeJob Description: We are seeking a highly skilled L2 Support Specialist to join our team at TCP Corps. The ideal candidate will have a strong understanding of corporate legal processes and experience in application development and configurations or development of new integrations and upkeep of existing integrations landscape. Key responsibilities...
-
IT Support Specialist
4 weeks ago
Pune, Maharashtra, India IncubXperts TechnoConsulting Pvt Ltd Full timeWe are seeking a skilled IT Support Specialist to join our team at IncubXperts TechnoConsulting Pvt Ltd. The ideal candidate will have experience in providing L2 and L3 support for applications, with excellent communication skills and a basic understanding of SQL Server.The successful candidate will be responsible for debugging applications using logs and...
-
Teamcenter Support Specialist
3 weeks ago
Pune, Maharashtra, India BirlaSoft Full timeAbout the Role:We are looking for a skilled Teamcenter Support Specialist to join our team at BirlaSoft.Key Responsibilities:• Work in shifts to ensure seamless support.• Solve L1-L2 tickets on the application.• Apply patches on test, UAT, and Production Server.• Document root cause analysis of issues.• Communicate with users on issues.•...
-
IT Support Specialist
4 weeks ago
Pune, Maharashtra, India IncubXperts TechnoConsulting Pvt Ltd Full timeJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at IncubXperts TechnoConsulting Pvt Ltd. The ideal candidate will have experience in providing L2 and L3 support, with excellent communication skills and a strong understanding of SQL Server.Key Responsibilities:Provide L2 and L3 support for applications and...
-
IT Support Specialist
1 month ago
Pune, Maharashtra, India IncubXperts TechnoConsulting Pvt Ltd Full timeJob OverviewWe are seeking a highly skilled IT Support Specialist to join our team at IncubXperts TechnoConsulting Pvt Ltd. The ideal candidate will have a strong background in application support, excellent communication skills, and a solid understanding of SQL Server.Key ResponsibilitiesProvide L2 and L3 support for applications, utilizing strong...
-
Production Support Specialist
1 month ago
Pune, Maharashtra, India Innovsource Full timeWe are seeking a skilled Production Support Specialist to join our esteemed team at Innovsource, a leading staffing company partnering with a prominent Indian financial services organization. The successful candidate will play a key role in ensuring the smooth operation of critical platforms, providing technical support, and collaborating with...
-
Database Systems Specialist
1 month ago
Pune, Maharashtra, India Zebra Full timeAt Zebra, we're shaping the future of work on the front line by developing new technologies and creating innovative solutions with partners. Our community of changemakers, innovators, and doers delivers a performance edge to the front line of business.We're looking for a skilled Database Systems Specialist to join our team. As a key member of our database...
-
Production Specialist
4 weeks ago
Pune, Maharashtra, India F337 Deutsche India Private Limited, Pune Branch Full timeJob SummaryF337 Deutsche India Private Limited, Pune Branch is seeking a skilled Production Specialist to join our team. As a Production Specialist, you will be responsible for providing specialist leadership to one or more Operations Support teams.Key ResponsibilitiesEnsure that the Service Operations team provides optimum service level to the business...
-
Pune, Maharashtra, India Fulcrum Digital Full timeAbout the RoleWe are seeking a skilled SaaS Application Support Specialist to join our team at Fulcrum Digital.This role is responsible for delivering exceptional technical support to our customers, troubleshooting complex issues, and resolving problems efficiently.Key ResponsibilitiesL1 Support:Receive and triage incoming support tickets and inquiries via...
-
Technical Support Specialist
3 weeks ago
Pune, Maharashtra, India Fulcrum Digital Full timeAbout the RoleFulcrum Digital is seeking a skilled Technical Support Specialist to join our agile digital accelerating company. As a key member of our team, you will provide critical support to our production systems, ensuring seamless functionality and minimizing downtime.Key ResponsibilitiesProvide L2 support to production systems, including applications,...
-
Reliability Systems Specialist
4 weeks ago
Pune, Maharashtra, India Fulcrum Digital Full timeJob RoleFulcrum Digital, an agile and next-generation digital accelerating company, is seeking a Reliability Systems Specialist to provide L2 support to production systems.Key ResponsibilitiesManage production incidents end-to-end within defined SLAs.Interact with stakeholders such as release managers, program leads, and service managers.Review operational...
-
Wireless Systems Specialist
3 weeks ago
Pune, Maharashtra, India Tarana Wireless, Inc. Full timeTarana Wireless, Inc. is seeking a highly skilled Wireless Systems Specialist to join our Solutions Engineering team. The ideal candidate will be an expert in wireless communications and have a strong background in technical and customer-facing roles.Key Responsibilities:Develop and maintain in-depth knowledge of Tarana's wireless products and services.Work...
-
Pune, Maharashtra, India Fulcrum Digital Full timeAbout the RoleWe are seeking a skilled SaaS Application Support Specialist to join our team at Fulcrum Digital.This role is responsible for providing top-notch technical support to our customers, troubleshooting issues, and resolving problems efficiently.The successful candidate will play a crucial part in ensuring the seamless operation of our SaaS...
-
Tech Support Specialist L1L2
3 weeks ago
Pune, Maharashtra, India Fulcrum Digital Full timeAbout the RoleAt Fulcrum Digital, we are seeking a skilled SaaS Application Support Specialist to join our team. In this role, you will be responsible for providing exceptional technical support to our customers, troubleshooting issues, and resolving problems efficiently.Key ResponsibilitiesReceive and triage incoming support tickets and inquiries via...
-
Azure L2 Cloud Support Specialist
3 weeks ago
Pune, Maharashtra, India BirlaSoft Full timeJob Summary: We are seeking a skilled Azure L2 Lead to join our team at BirlaSoft.Key Responsibilities:• Provide advanced technical support and troubleshooting for Azure cloud services, including virtual machines, networking, storage, and other Azure resources.• Handle escalated incidents and service requests from Level 1 support and provide timely and...
-
Workday HCM Systems Support Specialist
3 weeks ago
Pune, Maharashtra, India NielsenIQ Full timeThe role of Workday HCM Systems Support Specialist at NielsenIQ requires a strong understanding of global Human Capital Management (HCM) systems. As a key member of our HR team, you will provide support to various departments and collaborate with domain specialists to implement streamlined processes and optimal technology solutions for HR programs.Key...
-
System Reliability Specialist
4 weeks ago
Pune, Maharashtra, India Fulcrum Digital Full timeJob Title: System Reliability SpecialistFulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education,...