
Intranet Platform Strategist
3 days ago
An Intranet Platform Strategist
About the Role:This is a highly sought-after position for a dynamic and experienced professional to lead the end-to-end ownership of our intranet platform. As an Intranet Platform Strategist, you will be responsible for managing its functionalities, enhancements, and day-to-day operations.
The ideal candidate will have strong business acumen and hands-on experience in platform management, business process design, and cross-functional collaboration. They will also possess excellent communication and leadership skills to effectively manage stakeholder expectations.
Main Responsibilities:- Own the intranet platform as a business-critical system, ensuring its functionalities, enhancements, and day-to-day operations are aligned with business objectives.
- Refine, validate, and qualify new feature requests and enhancements for inclusion in the product roadmap.
- Collaborate with cross-functional teams to plan and execute sprint cycles, ensuring timely delivery and high-quality outcomes.
- Manage the Business Requirements Document (BRD) and Change Request (CR) process for our intranet platform.
- Author detailed user stories and acceptance criteria; manage backlog grooming and sprint planning to ensure effective prioritization.
- Product performance metrics, such as page views, engagement rates, and user satisfaction scores.
- User feedback analysis to identify areas for improvement and enhance platform usability.
- Timely delivery and quality of features and enhancements.
- Bachelor's or Master's degree in Information Technology, Computer Science, Digital Communications, or a related field.
- Strong understanding of SharePoint Online sites, integration with Viva Suite and Office 365, and enterprise collaboration platforms.
- Experience in UX design, quality control, and Agile methodologies, including sprint tracking and software development.
- Proven track record in business process ownership, especially for internal platforms or enterprise applications.
- Certifications in Agile, Scrum, or Product Management will be an added advantage.
A competitive compensation package, opportunities for career growth and professional development, and a collaborative work environment that values innovation and teamwork.
We are an equal opportunity employer and welcome applications from diverse candidates who share our passion for delivering exceptional customer experiences through innovative digital solutions.
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