Business Process Improvement Specialist

10 hours ago

Thāne, Maharashtra, India beBeeBusiness Full time ₹ 75,00,000 - ₹ 1,25,00,000

Drive Operational Excellence as a Business Operations Specialist

About the Role

We are seeking a detail-oriented and analytical professional to drive operational excellence, ensure data accuracy, and provide critical insights to support our business functions.

Key Responsibilities:
  • Pipeline Management: Conduct regular hygiene checks on pipeline data to ensure accuracy, completeness, and consistency
  • Maintain and update the real-time dashboard by feeding pipeline data accurately and timely
  • Marketing Management: Lead marketing initiatives for software and partnerships functions
  • Coordinate marketing activities, prepare documentation, and manage campaign databases
  • Reporting & Analysis: Deliver accurate daily, weekly, and monthly reports to stakeholders
  • Develop performance review templates and views for key management personnel
  • Prepare periodic board decks and conduct in-depth analysis of existing data
  • Operational Efficiency & Process Improvement: Identify bottlenecks and inefficiencies in current workflows
  • Design and implement streamlined processes to optimize operational efficiency
  • Reduce administrative tasks by automating processes
  • Inside sales & Lead generation activities: Manage lead funnel, track weekly recommendations, and set up meetings
  • Coordination & alignment with HQ: Work as a bridge between business functions and HQ to coordinate reports and initiatives
Requirements

To succeed in this role, you should have:

  • 3-4 years of experience in MIS, inside sales operations, or sales operations role
  • Proficient in data analysis tools (e.g., Excel, SQL, BI tools like Tableau/Power BI)
  • Strong analytical and problem-solving skills
  • Proven track record of designing operational processes
  • Meticulous attention to detail and data accuracy
  • Excellent written and verbal communication skills
  • Demonstrated ability to manage multiple projects and deliver deadlines
  • Strong interpersonal skills and collaboration

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