US Staffing Operations Director
1 month ago
We are seeking a seasoned professional to lead our US Staffing and Operations team. The ideal candidate will have a proven track record of developing and implementing successful growth strategies, with a deep understanding of the US staffing landscape and MSP/Direct client models.
Key Responsibilities:- Develop and implement data-driven growth plans to optimize our MSP/Direct client portfolio, ensuring exceptional service delivery and driving profitability.
- Oversee the entire staffing lifecycle for MSP and Direct clients, guaranteeing top-tier talent acquisition and on-time fulfillment of their needs.
- Continuously evaluate and refine operational processes to streamline workflow, accelerate turnaround times, and elevate the overall client experience.
- Strategically manage and allocate resources, including recruitment and talent pool development, to ensure optimal team productivity and cost-effectiveness.
- Foster close collaboration with sales and account management teams, providing insightful feedback to strengthen client relationships.
- Implement a robust KPI framework to measure operational effectiveness, identify areas for improvement, and drive corrective actions.
- Partner with leadership to create and manage budgets, monitor spending, and leverage data analytics to achieve cost optimization without compromising quality.
- Cultivate a dynamic and high-performing operations and delivery team, fostering a positive work environment and championing professional development initiatives.
- Collaborate with teams to maximize market share for each client, aiming for significant account growth YOY.
- 15+ years of experience in US Staffing operations.
- Proven track record of developing and implementing successful growth strategies.
- Deep understanding of the US staffing landscape and MSP/Direct client models.
- Experience with Applicant Tracking Systems (ATS) and other recruitment technologies.
- Expertise in operational process optimization and continuous improvement methodologies.
- Strong leadership and team management skills.
- Excellent communication, collaboration, and interpersonal abilities.
- Data-driven mindset with a knack for KPI development and analysis.
- Budget and financial management proficiency.
- Excellent communication skills, both verbal and written, with the ability to engage with clients and internal stakeholders effectively.
- Experience in recruitment processes, including candidate sourcing, screening, and placement.
- Ability to multitask, prioritize tasks, and manage time efficiently in a remote work environment.
- Strong problem-solving skills and the ability to make informed decisions under pressure.
TPI Global Solutions is a US-based recruitment firm, established in 1998. We are headquartered in Birmingham, Alabama, and have sales/recruitment teams in Atlanta, GA, and Charlotte, NC. We provide staffing services for contract as well as permanent staffing needs of our clients. We boast a client list that is a who's who of the US business world.
Our management team includes seasoned professionals like Claude Estes (CEO) and Matt Jordan (President).
For more details about us, please visit https://www.tpiglobalsolutions.com/
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