Holiday Travel Planner

4 days ago

Ajmer, Rajasthan, India beBeeTravel Full time ₹ 42,00,000 - ₹ 48,00,000
Job Opportunity

We are seeking a skilled Travel Operations Coordinator to join our team.

This is an exciting opportunity for a detail-oriented individual who is passionate about travel and customer service.

The successful candidate will be responsible for coordinating holiday bookings, managing travel itineraries, and ensuring seamless travel experiences for our clients.

  • Build comprehensive holiday itineraries incorporating hotels, flights, activities, and local experiences based on customer preferences and budget.
  • Handle hotel bookings, flight confirmations, activity arrangements, and other travel elements to ensure accuracy and adherence to timelines.
  • Oversee the entire holiday booking process ensuring accuracy and adherence to timelines.
  • Effectively communicate with customers addressing their queries and concerns promptly and professionally.
  • Handle customer escalations related to bookings and itinerary changes resolving issues to ensure satisfaction.
  • Build rapport with vendors securing competitive rates and high-quality service delivery.
  • Stay updated on travel trends destinations and industry regulations.

Requirements:

• 3-4 years of experience in holiday operations or a related field.

• Experience in handling hotel bookings flight confirmations and travel itineraries.

• Strong understanding of travel products and services flights hotels activities etc.

• Excellent communication and interpersonal skills with the ability to build rapport with customers and colleagues.

• Ability to problem-solve and handle customer escalations professionally.

• Proficiency in travel booking systems and MS Office Suite.

• Passion for travel and a strong understanding of customer service principles.

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