Night Shift Aviation Operations Specialist

17 hours ago

Ajmer, Rajasthan, India beBeeTicketing Full time ₹ 6,00,000 - ₹ 10,00,000
Job Title: Night Shift Ticketing Executive

Location: Ahmedabad (Preferred candidates from Ahmedabad, Gujarat)

  • Our luxury travel company is seeking a skilled and detail-oriented ticketing professional to manage ticketing operations during evening and night hours.

Key Responsibilities:

  • Ticketing Operations:
    • Book, cancel, reschedule, and manage domestic and international tickets.
    • Handle amendments, refunds, and re-issuances as per client requirements.
    • Monitor and resolve ticketing-related issues promptly.

Customer Support:

  • Provide customer service via calls, emails, and chats during the night shift.
  • Assist clients with queries related to fares, routing, and policies.

System Handling:

  • Work on GDS platforms (Amadeus, Galileo, or Sabre) for reservations and ticket issuance.
  • Ensure accurate data entry and booking processes.

Coordination:

  • Liaise with airlines, suppliers, and internal teams to ensure smooth ticketing operations.
  • Update clients on travel schedules, changes, and airline policies.

Reporting & Compliance:

  • Maintain accurate transaction logs and prepare daily reports.
  • Follow industry regulations.

Required Skills & Qualifications:

  • Minimum 1–2 years of proven experience in airline ticketing or travel services.
  • Proficiency in GDS systems (Amadeus, Galileo, or Sabre).
  • Strong knowledge of fare rules, airline ticketing policies, and international routing.
  • Excellent verbal and written communication skills in English.
  • Ability to work independently and manage responsibilities in a night shift setup.

Benefits:

  • Competitive salary package.
  • Flexible work-from-home arrangement on holidays and week-offs.
  • Opportunity to grow with a dynamic team.

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