
Client Solutions Manager
11 hours ago
This pivotal role offers critical leadership opportunities during a transformative time for the organization.
- Lead and manage internal delivery teams to review incidents, problems, and operations issues impacting clients.
- Drive teams to remediate problems and provide root cause analysis as needed.
- Talent Development: Manage and coach direct reports in client management and people management.
- Client Engagement: Oversee daily operations to ensure client satisfaction and execute company-wide client-related programs.
- Business Expansion: Proactively improve client experience and drive business growth by acquiring new clients and developing existing ones.
- Issue Resolution: Resolve high-impact client issues by analyzing root cause and executing necessary changes.
- Project Management: Lead assigned cross-function or company-wide activities and projects to meet corporate goals and strategies.
The successful Client Solutions Manager will have excellent leadership skills, effective communication, and functional excellence.
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Client Solutions Expert
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