Transportation Operations Specialist

20 hours ago

Gurgaon, Haryana, India beBeeTransportation Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title">

Transportation Team Manager

  • ">
  • Manage the transportation team to ensure efficient delivery of products.">
  • Develop and implement strategies to improve delivery times and reduce costs.">
  • Collaborate with other teams to ensure seamless communication and execution of logistics plans.">

Key Responsibilities:

  • ">
  • Account Identification & Acquisition: Identify and acquire new accounts in the assigned territory.">
  • Account Management: Manage and drive the growth of channel partners/stores' business with Amazon.">
  • Field Visits: Visit targeted number of stores on a daily/weekly/monthly basis.">
  • Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.">
  • Reporting: Maintain & publish routine reporting on the stores current performance & business with Amazon.">
  • Team Management: Build and manage a multi-layer team and manage performance through on-the-job coaching and mentoring.">
  • Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth.">
  • Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.">
  • Enhance Engagement with accounts to improve business and increase retention.">
  • Drive stores against goals (Volume, FTR and other key metrics).">
  • Handling day to day operational escalations and be available to round the clock to manage the issues.">
  • Internal/External Stake holder management.">
  • Support station operations and/or customer deliveries.">

Required Skills & Qualifications:

  • ">
  • Strong leadership capabilities and people management skills">
  • Ability to work under pressure situations">
  • Ability to work in ambiguous situations">
  • Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Centre /Amazon to achieve its objectives.">
  • Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.">
  • High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfil the Customer's needs.">
  • Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.">
  • Experience with Microsoft Office products and applications">

Our Culture:

We are committed to creating an inclusive environment where our employees feel valued, respected, and supported. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.

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