Financial Operations Leader

2 days ago

Gurgaon, Haryana, India beBeeCollections Full time ₹ 15,00,000 - ₹ 28,00,000
Job Title: Cash and Collections Manager

Genpact is a global leader in digital transformation, helping enterprises achieve their goals through innovation and expertise. We are seeking a highly skilled Cash and Collections Manager to join our team.

This role involves leading operations and spearheading processes for excelling business targets for the Business Unit. You will be responsible for proactively resolving people issues, ensuring attrition is well below the defined target, and meeting collections numbers/targets (monthly/quarterly/yearly).

The ideal candidate will have extensive knowledge of the entire order-to-cash process, including different invoice types (manual, consolidated, and automated). They should also have experience with SAP and proficiency in MS Office applications, especially in MS Excel.

Responsibilities:
  • Proactively resolve people issues and ensure that attrition is well below the defined target
  • Lead all the activities related to Cash and Collections domain
  • Balance Cash related to collections and dispute management, implement & enforce to strategy
  • Interaction with end customers via Calls and Emails for collecting pass due amounts
  • Meeting collections numbers/targets (monthly/quarterly/yearly)
  • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
  • Dispute Balancing related to invoice, cash and collection issues
  • Lead and participate in conference calls with Country / Regional Financial Managers
  • Participate in governance meetings at country / region level. And ensure right collaboration with the team members accurately to meet the deliverables and motivate & help them to develop the process standards
  • Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects)
  • Timely and effective communication with internal departments for issue resolution
  • Should have understanding on All outcome-based reports, should able to drive daily and weekly cash and Collections target
  • Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash
Qualifications:
  • B.Com graduation (MBA - Finance preferred)
  • Meaningful work experience in Cash and Collections
  • Excellent Interpersonal Skills
  • Proficient in MS Office applications, especially in MS excel
  • SAP knowledge and experience in generating reports from SAP would be an added advantage
Why Join Genpact?

We offer a dynamic work environment that values respect and integrity, customer focus, and innovation. Our teams are passionate about driving change and solving business challenges that matter. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

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