Account Operations Specialist

3 weeks ago


Hyderabad, Telangana, India Nisum Full time

Key Responsibilities

  • Manage account operations, including contract management, revenue estimation, and personnel onboarding and offboarding
  • Provide client communication and follow-ups as needed
  • Develop and implement operations processes across accounts, creating operational metrics and leading metrics implementation efforts
  • Analyze data to identify problem areas, create and implement solutions, and generate on-demand reports
  • Collaborate with cross-functional teams to prevent and resolve issues

Requirements

  • Proven experience in account management, with a minimum of 5+ years required
  • Ability to manage multiple responsibilities under pressure and adapt to changing priorities
  • Strong organizational and administrative skills, with experience in project team management and excellent time management skills
  • Proficiency in Microsoft Office and Google Suite, with strong written and verbal communication skills
  • Bachelor's degree or foreign equivalent required

Benefits

  • Nisum India offers competitive salaries and benefits packages, as well as unique extras, including continuous learning opportunities, parental medical insurance, team-building activities, and free meals


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