Account Operations Specialist
3 weeks ago
Key Responsibilities
- Manage account operations, including contract management, revenue estimation, and personnel onboarding and offboarding
- Provide client communication and follow-ups as needed
- Develop and implement operations processes across accounts, creating operational metrics and leading metrics implementation efforts
- Analyze data to identify problem areas, create and implement solutions, and generate on-demand reports
- Collaborate with cross-functional teams to prevent and resolve issues
Requirements
- Proven experience in account management, with a minimum of 5+ years required
- Ability to manage multiple responsibilities under pressure and adapt to changing priorities
- Strong organizational and administrative skills, with experience in project team management and excellent time management skills
- Proficiency in Microsoft Office and Google Suite, with strong written and verbal communication skills
- Bachelor's degree or foreign equivalent required
Benefits
- Nisum India offers competitive salaries and benefits packages, as well as unique extras, including continuous learning opportunities, parental medical insurance, team-building activities, and free meals
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