Healthcare Service Support Specialist

2 days ago


Bengaluru, Karnataka, India beBeeHealthcare Full time ₹ 15,42,169 - ₹ 23,77,846

As a key member of our support team, you will handle customer queries and provide assistance related to healthcare services.

Key Responsibilities:
  • Manage inbound and outbound calls concerning patient care and services.
  • Deliver high-quality service to customers seeking support with their monthly health benefits package.
  • Maintain accurate records of patient interactions and escalate complex cases when necessary.
  • Ensure adherence to HIPAA guidelines and other relevant healthcare regulations.
Requirements:
  • Bachelor's degree in any field is required.
  • Excellent verbal and written communication skills are essential.
  • Ability to handle customer inquiries with empathy and professionalism is vital.
  • Strong problem-solving and multitasking abilities are necessary.

We design, build, and deliver digitally influenced customer journeys that achieve satisfaction and loyalty for our partners while improving efficiency and reducing costs.



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