Software Implementation Specialist

4 weeks ago


Delhi, Delhi, India Feufo Inc Full time
Job Title: Software Onboarding Specialist

Feufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.

Responsibilities:
  • Take ownership of customer relationships from sales closure to contract renewal.
  • Coordinate setup requirements internally and with customers to ensure successful software implementation.
  • Provide comprehensive training to customers and hand over to the customer support team for ongoing support.
  • Maintain regular communication with customers, briefing them on new features and opportunities for growth.
  • Cross-sell and upsell to customers to maximize revenue potential.
  • Own overall relationship with assigned clients, ensuring retention and satisfaction.
  • Aid clients in achieving their business goals.
Qualifications:
  • At least 2 years of experience in a customer success or account management role.
  • Must have worked in a SaaS company in any role or discipline.
  • Software setup training and customer onboarding experience are essential.
  • Excellent computer skills, including Microsoft Office suite, G Suite, and CRM tools like HubSpot or Salesforce.
  • Prior project management experience and ability to use modern project management tools.
  • Experience with at least one of the following: Asana, Monday, Basecamp, Airtable.
  • Self-starter, disciplined, and organized to prepare, maintain, and update project plans, tasks, and reporting.
  • Analytical skills and demonstrated ability to increase customer satisfaction.
  • Preferred prior experience in sales or a track record of achieving KRAs.
  • Associate degree or equivalent.

Feufo Inc is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package.



  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistFeufo Inc is seeking a highly skilled Software Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for ensuring a seamless onboarding experience for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract...


  • Delhi, Delhi, India Feufo Inc Full time

    Software Onboarding SpecialistFeufo Inc is seeking a skilled Software Onboarding Specialist to join our team. As a key member of our customer success department, you will be responsible for ensuring seamless software implementation and onboarding for our clients.Responsibilities:Take ownership of customer relationships from sales closure to contract...


  • Delhi, Delhi, India Partner HorsePower Full time

    About this role:At Partner HorsePower, we're seeking a skilled Software Implementation Specialist to join our team. In this role, you'll be responsible for implementing leading software solutions, including CRM and Project Management, for our enterprise clients online.Key Responsibilities:Implement software solutions for enterprise clients onlineInteract...


  • Delhi, Delhi, India Trantor Software Full time

    Job SummaryTrantor Software is seeking a highly skilled Salesforce CPQ/RLM Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for collaborating with clients to understand their unique business challenges and translating those needs into robust CPQ/RLM configurations.Key ResponsibilitiesDevelop and...


  • Delhi, Delhi, India CARPL Full time

    Role DescriptionAt CARPL, we are seeking a skilled Implementation Specialist to join our team. As an Implementation Specialist, you will play a vital role in designing and implementing robust, scalable, and efficient solutions for our applications.Key ResponsibilitiesCollaborate with cross-functional teams to implement scalable, secure, and high-availability...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title:Software Onboarding SpecialistKey Responsibilities:• Take over customer relationships as soon as sales are closed or contracts are signed.• Coordinate setup requirements internally and with the customer.• Complete software setup and onboard customers successfully.• Provide training to customers and then hand over to the customer support...


  • Delhi, Delhi, India Juakali Full time

    We are seeking a skilled Implementation Specialist to join our team at Juakali.The ideal candidate will have 4 to 6 years of experience in implementation and support, as well as 3 to 5 years of development experience.Key responsibilities will include implementing our platform to fit customers' needs, participating in business analysis, and delivering...


  • Delhi, Delhi, India Partner HorsePower Full time

    Key Responsibilities:Implement leading software solutions (CRM, Project Management) for enterprise clients online.Interact with customers via online meetings, calls, or emails to guide them on software implementation.Deliver online demos to customers, setting up technical parameters.No travel required, with a completely online work environment.Desired...


  • Delhi, Delhi, India Juakali Full time

    About the Role:We are seeking an experienced Implementation Specialist to join our team at Juakali. As an Implementation Specialist, you will be responsible for the implementation and support of our platform, working closely with the customer success team to ensure seamless integration and optimal performance.Key Responsibilities:Configure and integrate our...


  • Delhi, Delhi, India Juakali Full time

    We are seeking a highly skilled Implementation Specialist to join our team at Juakali, a FinTech startup revolutionizing the microfinance lending market. As an Implementation Specialist, you will be responsible for the implementation and support of our platform, working closely with the customer success team to ensure seamless integration and optimal...


  • Delhi, Delhi, India GENERIC SOFTWARE SOLUTIONS LIMITED Full time

    Software Development RoleAt GENERIC SOFTWARE SOLUTIONS LIMITED, we are seeking a highly skilled **Software Engineering Specialist** to join our team. The ideal candidate will have a strong background in software development, with expertise in SQL, Dot Net, React Native, and Crystal Reports. Key Responsibilities:Design and develop efficient algorithms and...


  • Delhi, Delhi, India Uni Abex Alloys Products Limited Full time

    Job Title: SAP Implementation SpecialistAt Uni Abex Alloys Products Limited, we are seeking an experienced SAP Implementation Specialist to lead the development, implementation, and optimization of SAP modules across our organization. Key Responsibilities:- Lead end-to-end SAP project implementation, migration, and upgrades.- Ensure seamless integration of...


  • Delhi, Delhi, India Feufo Inc Full time

    Job Title: Software Onboarding SpecialistJob Summary: We are seeking a highly skilled Software Onboarding Specialist to join our team at Feufo Inc. As a Software Onboarding Specialist, you will be responsible for ensuring a seamless onboarding experience for our customers, providing training and support to help them get the most out of our...


  • Delhi, Delhi, India Wise Counsel AI Full time

    Job Title: SAP Implementation SpecialistWise Counsel AI is a B2B SaaS enterprise and legal AI technology firm focused on transforming how businesses navigate deal making. Our AI-driven platform empowers enterprises to conduct negotiations efficiently and precisely, driving strategic growth and focusing on core business priorities.Role DescriptionThis is a...


  • Delhi, Delhi, India Protiviti India Member Firm Full time

    Blackline Certified ImplementationJoin our team at Protiviti India Member Firm as a Blackline Certified Implementation Specialist and leverage your expertise in financial close automation software to drive efficiency in financial operations.Key Responsibilities:Implement and configure Blackline solutions to meet organizational requirements for book closure...

  • VFX Specialist

    4 weeks ago


    Delhi, Delhi, India Idyllic Software Full time

    Job Title: VFX SpecialistWe are seeking a skilled VFX Specialist to join our team at Idyllic Software. As a VFX Specialist, you will be responsible for mentoring on a project and providing guidance to artists.Key Responsibilities:Mentor artists on VFX techniques and best practicesProvide guidance on project requirements and expectationsCollaborate with team...


  • Delhi, Delhi, India Trilliant Full time

    Job OverviewTrilliant is currently seeking a skilled System Integration Engineer to join its solution delivery team. As a key member of the team, this individual will be responsible for providing professional services, focusing on the quality of deliverables.Key ResponsibilitiesInstall and configure Trilliant softwareTroubleshoot and resolve system issues in...


  • Delhi, Delhi, India Tech Mahindra Full time

    Job Title: Windchill Implementation SpecialistTech Mahindra is seeking a skilled Windchill Implementation Specialist to join our team.Key Responsibilities:Implementation of Windchill 10.0/11.0 for project requirementsCustomization of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-modelsSystem administration and business administration...


  • Delhi, Delhi, India Pratham Education Foundation Full time

    Job OverviewThe Program Implementation Specialist will play a crucial role in supporting the overall implementation of direct programs in Assam. This individual will be responsible for supervising a team of 11-15 persons and will oversee the execution of direct programs. The Program Implementation Specialist will interact and work closely with...


  • Delhi, Delhi, India Rocket Software Full time

    Software Engineer II Job DescriptionWe are seeking an experienced Software Engineer II to join our team at Rocket Software. As a key member of our software development team, you will be responsible for designing, developing, and troubleshooting software programs for software enhancements and new products.Develop software tools, including operating systems,...