Patient Support Program Manager

1 week ago


Mumbai, Maharashtra, India Roche Full time

Patient Support Program Manager

About the Role

We are seeking a highly skilled and experienced Patient Support Program Manager to join our team at Roche. As a key member of our patient support program, you will be responsible for planning, implementation, budget management, and project management of Patient Support Programs with a special focus on new launches and value-added services.

Key Responsibilities

  1. Develop long-term strategies for patient support programs aligned with business objectives, market trends, and patient needs.
  2. Regular coordination with all internal stakeholders to ensure alignment with all compliance and audit requirements, fostering partnerships to enhance program reach and impact.
  3. Manage external partners, and monitor contractual agreements while meeting all regulatory and legal requirements.
  4. Utilize data analytics tools to monitor and evaluate program performance, assessing key metrics to measure the effectiveness of patient support services.
  5. Develop and maintain expertise in patient support-related areas, including program design, implementation, and evaluation.

Requirements

We are looking for a candidate with a strong background in the pharmaceutical/biotech industry, with a good understanding of the entire drug development and commercialization value chain, and/or experience with patient support-related roles.

Education and Experience

  1. 5 years of experience in the pharmaceutical/biotech industry with a good understanding of the entire drug development and commercialization value chain and/or experience with patient support-related roles.
  2. Knowledge of managing day-to-day operations.
  3. Good analytical and systems thinking, with the ability to understand complex processes.
  4. Track record of working effectively with cross-functional groups.
  5. Leadership skills and experience to interact with senior management.
  6. Excellent command of written and verbal English.

Working Conditions

Remote/hybrid work available.



  • Mumbai, Maharashtra, India Roche Full time

    Job Title: Partner-Patient SolutionsThe PositionPatient Support Program ResponsibilitiesDevelop and implement patient support programs to enhance patient outcomes and experiencesCollaborate with cross-functional teams to ensure program execution and compliance with regulatory requirementsManage program budgets, timelines, and resources to achieve program...


  • Mumbai, Maharashtra, India Roche Full time

    Patient Support Program ManagerAbout the RoleThe Patient Support Program Manager will be responsible for planning, implementing, and managing Patient Support Programs with a focus on new launches and value-added services. This role will ensure execution excellence of PSPs through day-to-day coordination with vendors and ongoing process monitoring.Key...


  • Mumbai, Maharashtra, India Roche Full time

    The RoleAs a Patient Support Program Manager at Roche, you will be responsible for planning, implementing, and managing Patient Support Programs with a focus on new launches and value-added services.Key ResponsibilitiesDevelop and execute strategic plans for Patient Support Programs aligned with business objectives and market trends.Lead cross-functional...


  • Mumbai, Maharashtra, India Roche Full time

    Patient Support Program ManagerAbout the RoleThe ideal candidate will have a strong understanding of the pharmaceutical industry and experience in managing patient support programs. They will be responsible for planning, implementing, and managing budgets for these programs, as well as overseeing the execution of initiatives and managing resources...


  • Mumbai, Maharashtra, India Roche Full time

    Job SummaryWe are seeking a highly skilled Patient Support Program Manager to join our team at Roche. As a key member of our organization, you will be responsible for planning, implementing, and managing Patient Support Programs that deliver exceptional value to our patients and customers.Key ResponsibilitiesDevelop and execute strategic plans for Patient...


  • Mumbai, Maharashtra, India Roche Full time

    Patient Support Programs Coordinator RoleThe ideal candidate will have 5 years of experience in the pharmaceutical/biotech industry, with a strong understanding of the drug development and commercialization value chain. They will be responsible for planning, implementation, budget management, and project management of Patient Support...


  • Mumbai, Maharashtra, India Bristol Myers Squibb Full time

    Job Description:Bristol Myers Squibb is seeking a highly motivated and experienced professional to join our team as the Business Unit Director, Government Business, Market Access & Patient Assistance Programs in India.Key Responsibilities:Government Reimbursement Business: Oversee and supervise Government Reimbursement Business Key Account team, providing...


  • Navi Mumbai, Maharashtra, India Indira IVF Full time

    Job Title: Zonal Patient Experience ManagerJob Summary: We are seeking a highly skilled Zonal Patient Experience Manager to lead our patient experience operations in the zone. The ideal candidate will have a proven track record of delivering exceptional patient care and managing a team of center operations staff.Develop and implement operational strategies...


  • Mumbai, Maharashtra, India Bristol Myers Squibb Full time

    Transforming Patients' Lives through ScienceBristol Myers Squibb is seeking a highly motivated and experienced professional to join our team as the Business Unit Director, Government Business, Market Access & Patient Assistance Programs in India. This role will be responsible for setting a compelling vision for access in private and public markets,...


  • Navi Mumbai, Maharashtra, India Indira IVF Full time

    Job Title: Zonal Patient Experience ManagerJob Summary:We are seeking a highly skilled Zonal Patient Experience Manager to join our team at Indira IVF. The successful candidate will be responsible for ensuring quality individualized service to patients and addressing all patient concerns in a timely manner.Key Responsibilities:Ensure quality individualized...


  • Navi Mumbai, Maharashtra, India Indira IVF Full time

    Job Title: Zonal Patient Experience ManagerJob Summary:We are seeking an experienced Zonal Patient Experience Manager to lead our team in delivering exceptional patient care and experiences across our centers in the zone.Key Responsibilities:Ensure quality individualized service to patients and address all patient concerns in a timely manner.Oversee facility...


  • Navi Mumbai, Maharashtra, India Indira IVF Full time

    Job Title: Zonal Patient ExperienceJob Summary:We are seeking a highly skilled and experienced Zonal Patient Experience professional to join our team at Indira IVF. The successful candidate will be responsible for ensuring quality individualized service to patients and addressing all patient concerns in a timely manner.Key Responsibilities:Ensure quality...


  • Mumbai, Maharashtra, India Hospital staff Full time

    About the RoleWe are seeking a skilled Patient Care Coordinator to join our team at Hospital Staff. As a key member of our healthcare team, you will be responsible for managing patient appointments, facilitating communication between patients and healthcare providers, and ensuring a smooth patient care experience.Key ResponsibilitiesManage patient...


  • Navi Mumbai, Maharashtra, India Indira IVF Full time

    Job Title: Zonal Patient Experience ManagerJob Summary:We are seeking a highly skilled Zonal Patient Experience Manager to join our team at Indira IVF. The successful candidate will be responsible for ensuring quality individualized service to patients and addressing all patient concerns in a timely manner.Key Responsibilities:Ensure cost optimization and...


  • Mumbai, Maharashtra, India Hospital staff Full time

    Patient Coordinator Job DescriptionWe are seeking a skilled Patient Coordinator to join our team at HospitalStaff. As a Patient Coordinator, you will play a vital role in ensuring a smooth patient care experience.Key Responsibilities:Manage patient appointments and facilitate communication between patients and healthcare providers.Ensure a seamless patient...


  • Mumbai, Maharashtra, India Bristol Myers Squibb Full time

    Transforming Patients' Lives through ScienceBristol Myers Squibb is seeking a highly motivated and experienced professional to join our team as the Business Unit Director, Government Business, Market Access & Patient Assistance Programs in India. This role is reporting directly to the General Manager and will be part of the Indian Operating Committee.Key...

  • Healthcare Manager

    2 weeks ago


    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time

    **Patient Experience Lead (EHC)**Sir H.N. Reliance Foundation Hospital & Research Centre seeks an experienced Patient Experience Lead (EHC) to drive excellence in customer service delivery across all touchpoints during the Emergency Health Care (EHC) process.Key Responsibilities:Develop and implement a Patient Experience Service Delivery Model for Customer...


  • Mumbai, Maharashtra, India MUM Fortrea Development India Pvt Ltd Full time

    Job Title: Associate Manager, Statistical ProgrammingAt Fortrea, we are seeking a highly skilled Associate Manager, Statistical Programming to join our team. As a key member of our Statistical Programming department, you will be responsible for leading and managing a team of statistical programmers to deliver high-quality statistical programming services to...


  • Mumbai, Maharashtra, India Innovative Trials Full time

    About Innovative TrialsWe're a leading player in patient recruitment, revolutionizing the patient journey through innovative approaches. As an award-winning industry leader, we're known for our results-driven approach and commitment to excellence.We celebrate our successes, learn from our challenges, and strive for continuous improvement. Our people are our...


  • Mumbai, Maharashtra, India Pfizer Full time

    The Patient Advocacy Lead, India reports to and works in partnership with the Senior Director, Patient Advocacy to serve patients and patient advocacy groups in India. The Patient Advocacy Lead develops and executes the overarching Pfizer India Patient Advocacy strategy to support key Pfizer reputation and business priorities.Key ResponsibilitiesIn...