
A Great Opportunity to Start Your Global Career
2 weeks ago
Global Customer Support Role for E-commerce Team
">We are seeking an entry-level candidate to fill a challenging role in our global customer support team. This opportunity is ideal for individuals looking to start their career in international customer service.
">Location: Malad, Mumbai (Work from Office)
">Role: Customer Service Representative – E-commerce (US Process)
">Shift: US Shift – 5:30 PM to 10:30 AM (any 9 working hours)
">Work Days: 5 days a week, 2 rotational week-offs
">">Key Responsibilities">
- ">
- Assist US-based customers via calls, chats, or emails">
- Handle order queries, returns, refunds, and account support">
- Provide clear, polite, and effective communication">
- Ensure excellent customer experience at all times">
">Candidate Requirements">
- ">
- High School Diploma / Graduate – Freshers are welcome">
- Excellent spoken and written English skills">
- Basic computer knowledge and typing skills">
- Willingness to work in night shifts (US process)">
- All documents must be available">
">What's in it for You">
- ">
- Fixed salary with performance-based incentives">
- E-commerce domain exposure with global clients">
- Paid training & career growth opportunities">
- Friendly and professional work environment">
Apply now to join one of the fastest-growing e-commerce processes today
">Start your global career today
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