
Senior Customer Advocate
2 days ago
This role involves providing end-to-end customer support through various communication channels to ensure a positive customer experience.
Responsibilities:- Making verification calls for order confirmation to guarantee smooth delivery and resolution of queries.
- Offering personalized assistance via phone, WhatsApp, email, and social media to resolve customer issues promptly.
- Efficiently handling returns and exchanges with empathy to maintain customer satisfaction.
- Gathering customer insights and feedback to enhance product offerings, packaging, and overall brand experience.
- Accurately documenting interactions and following up with customers until resolution.
- Collaborating with operational and marketing teams to provide an exceptional customer journey.
- Identifying patterns in customer inquiries and suggesting improvements to elevate the customer experience.
- 1–2 years of customer service experience, preferably in e-commerce.
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and ability to handle challenging situations calmly.
- A high-energy, empathetic, and customer-centric attitude.
- Comfortable using CRM tools, phone support, WhatsApp Business, and email.
- Willingness to work in a fast-paced office environment.
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Customer Experience Advocate
1 day ago
Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time US$ 60,000 - US$ 1,20,000Job Overview:This role involves providing exceptional customer service, collecting and communicating customer feedback, maintaining good relationships with customers, and recording customer complaints/issues received and resolved.Key Responsibilities:
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Automotive Customer Service Advocate
2 days ago
Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 4,50,000 - ₹ 7,50,000Automotive Customer Service Representative Job DescriptionWe are seeking a highly skilled Automotive Customer Service Representative to join our team. The successful candidate will be responsible for managing daily customer requests, providing exceptional member support, and ensuring customer satisfaction.Key Responsibilities:Manage daily customer inquiries...
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In-House Legal Expert
18 hours ago
Thiruvananthapuram, Kerala, India beBeeLawyer Full time ₹ 3,60,000 - ₹ 7,20,000Job Title: In-House Lawyer Overview of the Role:Our organization is seeking a skilled and dedicated in-house lawyer to handle all legal and compliance matters. This role involves drafting, reviewing, and vetting contracts and agreements, as well as representing the company in proceedings and coordinating with senior advocates.Key Responsibilities:Draft,...
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Sales Service Advocate
5 days ago
Thiruvananthapuram, Kerala, India beBeeSupport Full time ₹ 1,20,000 - ₹ 2,64,000Customer Support Representative OpportunityWe are seeking a highly skilled Customer Support Representative to join our team. As a key member of our organization, you will play a vital role in providing exceptional customer service and support.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work...
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Math Problem Solver Advocate
3 days ago
Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 10,00,000Customer Support SpecialistAs a Customer Support Specialist, you will be the primary point of contact for our customers, providing timely and accurate support via phone, email, or chat.Key responsibilities include:Responding to customer inquiries in a professional and courteous mannerProactively reaching out to customers to build rapport and resolve issues...
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Senior Sales Leader
3 days ago
Thiruvananthapuram, Kerala, India beBeeBusinessHead Full time ₹ 7,00,00,000 - ₹ 10,00,00,000Business Head OpportunityAbout the RoleThis is a unique chance to join a fast-growing organization as a Business Head, where you will play a pivotal role in scaling our sales motion. You will be working closely with our existing AE team, who have been instrumental in creating our current sales playbook.Responsibilities:Pipeline Management: Take ownership of...
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Senior Customer Service Liaison
4 days ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 45,00,000Job DescriptionEcomous accelerates direct-to-consumer brands across various niches like haircare, pet, and wellness.We are seeking a Sales & Customer Experience Specialist to ensure a positive customer journey from initial contact to issue resolution. This role involves handling customer calls, follow-ups via email, chat, or phone to collect feedback and...
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Country Technical Account Manager
3 hours ago
Thiruvananthapuram, Kerala, India Futuremug Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities:Serve as the primary escalation point for technical support issues within assigned countries.Build strong relationships with country leadership and stakeholders to understand local challenges and goals.Ensure seamless coordination between country operations and global platform support teams.Drive proactive service improvements and track...
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Senior Customer Growth Manager
4 days ago
Thiruvananthapuram, Kerala, India beBeeCustomerEngagement Full time ₹ 6,00,000 - ₹ 12,00,000Job Summary:This is a 6-month contract position at a global technology leader.We are seeking a proactive customer engagement specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.The role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing...
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Freelance Luxury Brand Evaluator
6 days ago
Thiruvananthapuram, Kerala, India CXG Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCXG is a global customer experience agency servicing premium and luxury brands. It helps brands reach profitable growth by turning transactional moments into relationships and emotional experiences.With a network of 170+ customer experience experts across 70 countries, we help brands evaluate the experiences they deliver, and work with them to develop...